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Please call

888-301-7700

View all contact numbers here.

IF YOU SUSPECT A GAS LEAK, LEAVE THE AREA IMMEDIATELY AND CALL UNITIL AT THE NUMBER BELOW FROM A SAFE LOCATION.

Please call

866-542-3547

View all contact numbers here.

Please call

888-301-7700

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IF YOU SUSPECT A GAS LEAK, LEAVE THE AREA IMMEDIATELY AND CALL UNITIL AT THE NUMBER BELOW FROM A SAFE LOCATION.

Please call

866-900-4460

View all contact numbers here.

Please call

866-933-3821

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Please call

800-852-3339

View all contact numbers here.

Please call

800-582-7276

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IF YOU SUSPECT A GAS LEAK, LEAVE THE AREA IMMEDIATELY AND CALL UNITIL AT THE NUMBER BELOW FROM A SAFE LOCATION.

Please call

866-900-4115

View all contact numbers here.

Please call

866-933-3820

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IF YOU SUSPECT A GAS LEAK, LEAVE THE AREA IMMEDIATELY AND CALL UNITIL AT THE APPROPRIATE EMERGENCY NUMBER BELOW FROM A SAFE LOCATION.

GAS EMERGENCIES

CUSTOMER SERVICE

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Our Vision

Our Vision is to transform the way people meet their evolving energy needs to create a clean and sustainable future.

Our Mission

Our Mission is to safely and reliably deliver energy for life and provide our customers with affordable and sustainable energy solutions.

Our Values

Unitil’s RISE Values are organized into four categories: Respect, Integrity, Stewardship and Excellence. Together, these value categories are central to assuring Customer Experience, Employee Engagement and our Corporate Responsibilities support our vision and mission.


Respect

We continuously promote and foster the exchange of information and maintain an “open book” attitude through open communications with employees, customers and the general public. We empower our staff to express alternate views. We actively listen to input andfeedback. We are open and receptive to everyone’s ideas in the spirit of diversity and inclusion and answer questions honestly. We are able to accept constructive criticism and then to change.

Integrity

We foster an environment of transparency and accountability. Honesty and integrity are valued above all. We hold ourselves to the highest ethical practices and expect others to do the same.

Stewardship

Unitil sees itself, at all levels, both as a citizen within the communities we serve and as part of the world at large. As such, we strive as individual employees and as a collective unit to practice sustainability, promote social responsibility, and to lead by example to make the world a better place for our children and our grandchildren.

Excellence

As a company, we show a commitment to Excellence in all aspects of Company operations. We set high goals and we work to attain those goals through close collaboration. We seek out and celebrate achievements both as individuals and as a collective entity, because when one of us succeeds, we all succeed..

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